Privacy

 Home / Privacy

for total peace of mind

Charles Derby Advisers all share and adhere to our company standards, training and compliance requirements and our client promise. We aim to be one of the leaders in our field and welcome feedback on our services and advisers to help us improve. Complete our Satisfaction Questionnaire »


Customer Privacy

At Charles Derby we respect your privacy and the confidentiality of your personal information.

Who We Are

Charles Derby Private Clients Limited is an appointed representative of Quilter Wealth Limited and Quilter Mortgage Planning Limited who are part of the Quilter Group of companies. For further details on the companies in our group, please visit https://www.quilter.com/about-us/our-brands/.

What Data Do We Collect and Why

We collect personal information about you when you use our website, contact us about products and services, visit a financial adviser or carry out transactions with us. We collect information that is necessary for the provision of financial advice and administration of the products or services you are seeking, and for legal and regulatory purposes. We also collect and use your personal information where necessary to improve our services, our business processes, and to communicate with you. For the provision of advice we need to collect sensitive information, such as information about your health. To do this, we will ask for your consent.

We will always keep your data safe and secure, and where we share your data with other businesses to fulfil the purposes above we make sure they follow our instructions and keep your data secure. We will never sell your data, and we will not send you communications about unrelated services without your consent.

Find out More

Our Privacy Notice, please click here, holds much more information about how we collect, use and share your personal information. There is also information about the rights you have over your personal data, and how to contact us if you have any questions. Please click here, or write to:

The Office of Data Protection
Quilter Financial Planning Ltd
Wiltshire Court
Farnsby Street
Swindon
SN1 5AH

QFPDataGuardian@quilter.com

Telephone: 0161 488 3559